Design
Usability Testing
Definition of
Usability testing is a process of evaluating a product or service by testing it with representative users. The goal is to identify any usability issues, improve the user experience, and ensure that the product or service meets the needs of its target audience. Usability tests can be conducted on anything from websites and software applications to physical products and services. For example, a website may undergo usability testing to see how easy it is for users to navigate and find the information they need. A new mobile app may be tested to ensure it is intuitive and simple to use. A physical product, such as a kitchen appliance, may be tested to see how easy it is to assemble and use. Usability testing is a valuable tool for companies looking to improve their products and services, and ultimately increase customer satisfaction.
